Most days I can really be there for a customer, look them in the eye and mean it. But on the bad days, after the third angry person and no lunch, I've got nothing left. I'm still nodding and saying the right words, but there's no one home behind them.
More people experience this than they realize.
You can be truly present with customers, but on hard days you run completely dry.
If this sounds familiar, the Library can help you find the bigger picture.