I'm trying to run my block firm but still treat the men in it like people, and some days I actually manage it. But the place has a way of getting into you. I hear myself talk sharper than I mean to, feel myself going cold, and I catch this hardness setting in that I don't recognize and don't like.
More people experience this than they realize.
You're trying to stay firm and humane, but the job keeps hardening you in ways you dislike.
If this sounds familiar, the Library can help you find the bigger picture.