LibraryScenariosWhen the procedures and the authority overwhelm you
Scenario

When the procedures and the authority overwhelm you

I'm new at the crossing and the weight of it presses on me. There's a procedure for everything, forms, checks, protocols I'm still memorizing, and on top of that I'm supposed to carry an authority I don't feel yet. Someone hands me their papers and looks to me for a decision, and inside I'm scrambling not to drown.

Aurelius
Online
The coach is replying

More people experience this than they realize.

What we've seen

The procedures and the authority of the job overwhelm you as you start.

If this sounds familiar, the Library can help you find the bigger picture.