I can move through the routine cases now without second-guessing myself. But then someone gives me a story that doesn't add up, or a situation turns tense and it's on me to decide, and my stomach drops. Making the call when there's no clear right answer is the part I still dread every shift.
More people experience this than they realize.
You handle the standard cases, but the judgment calls and confrontations still rattle you.
If this sounds familiar, the Library can help you find the bigger picture.