I spend weeks building a course, people click through it, everyone gets their completion badge, and a month later it's like it never happened. I stand at the back of the room and watch eyes glaze over. I honestly can't tell if I'm helping anyone learn anything or just filling required hours.
More people experience this than they realize.
You build training people forget, and you can't tell if you're actually helping anyone learn.
If this sounds familiar, the Library can help you find the bigger picture.