The moment someone gives me hard feedback, I fire back a clarifying question. Half of me really wants to understand, and half of me is using the question as a shield. Before I know it, we're debating whether they're right instead of me actually taking it in.
More people experience this than they realize.
You meet hard feedback with a question that quietly shifts you from listening to defending.
If this sounds familiar, the Library can help you find the bigger picture.