I ask my discovery questions and get answers, but I stay on the surface too often. Sometimes I dig and find the real problem underneath; other times I take the first answer and move on, and miss it. I can feel there's a deeper question I should've asked, usually after the call is over.
More people experience this than they realize.
You ask your questions but don't always dig down to the real problem underneath.
If this sounds familiar, the Library can help you find the bigger picture.