Everyone in the room wanted to talk about throughput and cost savings. I made them talk about the twelve people on second shift first, who they are, what the plan is for them. I still believe in building these machines, but I build them now with my eyes open about who they move and what they are actually supposed to serve.
More people experience this than they realize.
You build automation while staying honest about who it displaces and what it should serve.
If this sounds familiar, the Library can help you find the bigger picture.