I can coach my team now, and most of them are better for it. But there's always the ones who nod and then do exactly what they did before, and the ones who just can't seem to close no matter what I show them. I sit with a rep after another lost deal and I feel my patience thinning right down to nothing.
More people experience this than they realize.
You can coach your reps but the ones who won't change or can't close still frustrate you.
If this sounds familiar, the Library can help you find the bigger picture.