I can grow an account now — spot where there's room, tee up the next conversation. But something still catches in me when I do it. Part of me wonders if I'm helping them or just squeezing them for more. I can expand the account. Doing it without feeling like I'm milking them is the part I'm stuck on.
More people experience this than they realize.
You can expand accounts, but you can't shake the feeling you're just squeezing clients for more.
If this sounds familiar, the Library can help you find the bigger picture.