I've gotten good at cooling down most work arguments, but there's one coworker I've been at odds with for a year and nothing I try lands. It's personal now, tangled up in old slights neither of us will name. Every time I think we've moved past it, one comment pulls the whole thing open again.
More people experience this than they realize.
You can defuse most conflicts, but the old personal ones still beat you.
If this sounds familiar, the Library can help you find the bigger picture.