I can build a real connection with most of my clients now, get them to open up and trust the work. But the guarded ones, the ones who come in with their arms crossed and dare me to reach them, still shut me out. I try everything I know and the wall stays up, and I go home feeling like I failed them.
More people experience this than they realize.
You can connect with most clients but the guarded, resistant ones still shut you out.
If this sounds familiar, the Library can help you find the bigger picture.