Most clients who sit in my chair, I know exactly what their skin needs. Then someone comes in with a condition I've only read about, red and reacting, and I feel my confidence drain. I don't want to guess on someone's face. I smile and book them a follow-up so I can go home and figure out what I'm looking at.
More people experience this than they realize.
You handle most clients well, but complex skin problems still stump you.
If this sounds familiar, the Library can help you find the bigger picture.