Someone asked me who my work actually serves and I opened my mouth and nothing came out. I do the tasks, hit the targets, close the tickets, but I could not tell you how any of it connects to something bigger. I am not even sure who is on the other end of what I do all day.
More people experience this than they realize.
You cannot see how your work connects to anything bigger or who it serves.
If this sounds familiar, the Library can help you find the bigger picture.