LibraryScenariosWhen you deliver the no that crushes someone's dream
Scenario

When you deliver the no that crushes someone's dream

Some days I get to call a young couple and tell them they can buy their first home, and it's the best feeling in the world. Other days I have to be the one who says no, and watch a dream fall apart on the other end of the line. And through all of it, I'm living on commission, so my own bills ride on every yes I can't guarantee.

Aurelius
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More people experience this than they realize.

What we've seen

You hand people both their dreams and the crushing no, all while living on commission.

If this sounds familiar, the Library can help you find the bigger picture.