The line backs up and I am fumbling at the register, hitting the wrong keys, my face going hot. Then a transaction will not go through and I completely freeze, no idea what to do while everyone stares. It is supposed to be the simple part of the job and I cannot get it smooth.
More people experience this than they realize.
You fumble the register and freeze when a sale goes wrong.
If this sounds familiar, the Library can help you find the bigger picture.