I got a young family into their first home today, and I watched them cry in the lobby out of pure relief. But on my desk sits a file I had to turn down, someone who did everything right and still didn't fit the boxes. I've helped thousands, and I carry the quiet weight of every no and everyone the system let down.
More people experience this than they realize.
You've helped thousands, but you carry the weight of the ones you turned down and the ones the system failed.
If this sounds familiar, the Library can help you find the bigger picture.