I sit in a dark room with a headset, sending help to people on the worst night of their lives. Nobody sees me, nobody thanks me, and the pay says I don't matter. But I'm the one holding the line while a stranger begs me to hurry.
More people experience this than they realize.
You hold lives together from a seat no one sees, underpaid and forgotten.
If this sounds familiar, the Library can help you find the bigger picture.