LibraryScenariosWhen you know more than anyone but stay capped below the line
Scenario

When you know more than anyone but stay capped below the line

I know this workflow cold, and I know our regulars by name and by their meds better than anyone behind the counter. But there's a line I'll never cross no matter how good I get, because I'm the tech and not the pharmacist. After years of it I'm tired of being the expert who's permanently capped.

Aurelius
Online
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More people experience this than they realize.

What we've seen

You're the real expert, but a title keeps you permanently capped.

If this sounds familiar, the Library can help you find the bigger picture.