I know exactly how the patient needs to care for their wound at home. But when I start explaining, the fear in their face makes them stop hearing me, and I keep going anyway with all my correct information. They leave nodding, and I can tell they didn't take in a word.
More people experience this than they realize.
You know the information but lose scared patients the moment you start teaching.
If this sounds familiar, the Library can help you find the bigger picture.