LibraryScenariosWhen you know the law but freeze as the client falls apart
Scenario

When you know the law but freeze as the client falls apart

I know the statutes and the precedents cold. But when a client sits across from me sobbing, sure their life is over, I either go stiff and clinical or hear myself promising things I can't guarantee just to make the crying stop. Nobody taught me how to just sit with a person coming apart.

Aurelius
Online
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More people experience this than they realize.

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You know the law, but sitting with a client falling apart without freezing or over-promising is beyond you.

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