I know the badges, the rules, the procedures cold. The part that still gets me is the people. When someone argues, or wants me to make an exception just this once, my heart speeds up. I can manage the access. The confrontations and the exceptions still rattle me.
More people experience this than they realize.
You've mastered the access rules, but the confrontations and exceptions still rattle you.
If this sounds familiar, the Library can help you find the bigger picture.