I know every product on this floor, where it is, what's wrong with it, what to pair it with. New managers come in and ask me things they'd never admit needing. And at review time none of that shows up, like the thing I'm best at doesn't count.
More people experience this than they realize.
You know the sales floor better than anyone, and that knowledge goes uncredited.
If this sounds familiar, the Library can help you find the bigger picture.