I worked my way up to lead custodian, and now I'm stuck in the middle. My crew looks to me to stand up for them, and above us is a whole building full of people who never once think about what we do. I push for my guys and get nothing back. Caught between them and everyone who ignores us, I feel pretty alone.
More people experience this than they realize.
As lead custodian you're stuck between your crew and a building that never notices you.
If this sounds familiar, the Library can help you find the bigger picture.