I got promoted for being a great seller, and now I'm supposed to make my reps great too. But when they bring me a deal, all I can really say is what I'd do, not how to grow them. They're looking to me to develop them and I don't actually know how coaching works.
More people experience this than they realize.
You manage reps but don't know how to actually coach them.
If this sounds familiar, the Library can help you find the bigger picture.