Someone quits, I scramble to backfill. Someone's unhappy, I put out that fire. I've never once sat down and asked what this team should actually look like in a year. I'm just reacting to whoever needs me loudest that day, and the team drifts wherever the wind blows.
More people experience this than they realize.
You manage people fire to fire with no plan for the team.
If this sounds familiar, the Library can help you find the bigger picture.