LibraryScenariosWhen you never know whether to escalate or handle it
Scenario

When you never know whether to escalate or handle it

Half the time I sit on a problem way too long, hoping I can fix it myself, until it blows up. The other half I panic and dump something on my boss that I probably should have just handled. I never seem to know which one it is until it's already the wrong choice.

Aurelius
Online
The coach is replying

More people experience this than they realize.

What we've seen

You can't tell when to handle a problem yourself and when to pass it up.

If this sounds familiar, the Library can help you find the bigger picture.