I caught a medication mix-up today before it reached the patient, knew her history better than the doctor who breezed in for four minutes. I keep this whole practice running. But my title says assistant and my paycheck agrees, and I'm tired of knowing this much and having none of it counted.
More people experience this than they realize.
You keep the practice running and know the patients best, but your title and pay never acknowledge it.
If this sounds familiar, the Library can help you find the bigger picture.