I close deals on charm and gut and honestly can't tell you how I do it. When a deal goes sideways I've got no map to fall back on, and when someone asks me to teach a new rep, I freeze. My good months and bad months feel like weather, and I can't repeat what works because I don't really know what it is.
More people experience this than they realize.
You sell on instinct with no repeatable method you can count on or teach.
If this sounds familiar, the Library can help you find the bigger picture.