In the same meeting I was told to help our customers and to grow the account, as if those never collide. Lately I keep noticing the moments where they do. I'm starting to ask which of the two I actually work for, and I don't love where the honest answer points.
More people experience this than they realize.
Starting to ask whether you truly serve the customer or the revenue number.
If this sounds familiar, the Library can help you find the bigger picture.