My best performer by the numbers is also the one quietly poisoning the room. I've told myself the output is worth it, so I've looked past the cutting remarks and the way others go tense when this person speaks. But the team sees exactly what I'm doing. They know I'm choosing the results over them, and every day I don't act, I lose a little more of their trust.
More people experience this than they realize.
You protect a top performer's output while ignoring the harm they do to the team.
If this sounds familiar, the Library can help you find the bigger picture.