For the first time, the interviews are telling me something true, not just what people think I want to hear. When we build off what I've learned, it lands, and the team feels it. I still hold my breath a little each time, waiting to see if I read them right.
More people experience this than they realize.
You want your discovery work to reliably point the team at what really matters.
If this sounds familiar, the Library can help you find the bigger picture.