I dig up the real truth about how people use what we build, the kind of thing that should stop a whole plan in its tracks. I bring it to the room and everyone nods, says great work, and then goes right back to what they already decided. I'm worn down by watching the truth I fought to find get politely set on a shelf.
More people experience this than they realize.
You surface truths that should change everything, and watch them get ignored.
If this sounds familiar, the Library can help you find the bigger picture.