Every project at work runs a different way, and half the time nobody knows who owns what. Things fall through the cracks and we scramble to fix them after the fact. People keep looking at me to sort out the mess, and I honestly don't know where to even start.
More people experience this than they realize.
The way work gets done is a mess and you don't know how to build something better.
If this sounds familiar, the Library can help you find the bigger picture.