The systems ran perfectly all quarter and not a single person said a word about it. Then one server hiccupped for ten minutes and suddenly everyone knew my name and wanted answers. I keep the whole thing running invisibly, and the only time I exist to anyone is when something goes wrong.
More people experience this than they realize.
Your work stays invisible when it works and only gets noticed the moment it fails.
If this sounds familiar, the Library can help you find the bigger picture.