My phone buzzes at ten at night and I answer, because that's the relationship. I can hold the biggest accounts in the firm together. But these people see me as a service, not a person, and I'm tired in a way that no weekend seems to touch anymore.
More people experience this than they realize.
You hold the biggest relationships, but being on call for people who see you as a service is draining you.
If this sounds familiar, the Library can help you find the bigger picture.