When the queue floods, I can sort it in my head in seconds and just know whose problem waits and whose cannot. What wears me down is that it is always me making that call, all day, every day. Deciding who gets help and who keeps waiting is heavier than anyone realizes.
More people experience this than they realize.
Being the one who always decides whose problem waits is quietly wearing you out.
If this sounds familiar, the Library can help you find the bigger picture.