I can keep the line running through any kind of chaos, and I've done it for years. But I'm stuck between the floor and management, and when something goes wrong both sides look at me. The crew thinks I'm management's man and management thinks I didn't push hard enough. I'm tired of getting the blame from both and the thanks from neither.
More people experience this than they realize.
You're caught between the floor and management, blamed by both and thanked by neither.
If this sounds familiar, the Library can help you find the bigger picture.