Sitting with a client, one on one, I'm fine, I can listen and be present. It's everything around that meeting that buries me, the forms, the agencies, the follow-ups, all the threads of their case I'm supposed to hold. By the end of the day I've talked to good people and moved almost nothing forward.
More people experience this than they realize.
You're good with the client but managing their whole case overwhelms you.
If this sounds familiar, the Library can help you find the bigger picture.