Once the deal closes, the client becomes mine to keep happy — and I'm the one caught holding promises someone else made. Sales told them one thing, but what my company can actually deliver is often another. I'm stuck explaining a gap I didn't create, and my name is the one on it.
More people experience this than they realize.
You're stuck between what was promised the client and what your company can deliver.
If this sounds familiar, the Library can help you find the bigger picture.