I'm the one standing between the front desk and the doctor, and when anything goes wrong, both sides point at me. The desk says I'm too slow, the doctor says I missed something, and my paycheck doesn't come close to matching all that I'm holding. I spend the whole day catching blame that belongs to everyone but me.
More people experience this than they realize.
You're caught between two sides who both blame you, for pay that doesn't match the load.
If this sounds familiar, the Library can help you find the bigger picture.