My closest friend was just diagnosed with something serious and I've been researching treatment options compulsively because that's how I cope with fear, but I can tell she finds my information-gathering overwhelming when she's trying to process the emotional reality. We've always been able to talk about everything but suddenly I don't know how to be helpful without being invasive.
More people experience this than they realize.
Your attempt to help through knowledge-gathering is misaligned with what your friend actually needs, and neither of you knows how to name this without hurting the other.
“Where Are You with Medical & Healthcare Navigation?”
Peri can explain why this happens, help you decide if this is the right situation for you, and point toward the right journey or coach.
If this sounds familiar, the Library can help you find the bigger picture.