LibraryScenariosWhen leaders discover employee misconduct but struggle with compassionate accountability
Scenario

When leaders discover employee misconduct but struggle with compassionate accountability

I'm the team lead and I found out one of my direct reports has been inflating their hours on client projects for months, and when I confronted them they broke down about financial pressures at home. My manager wants me to follow protocol and terminate them immediately, but I keep thinking about whether there's a way to handle this that doesn't destroy someone's life while still maintaining trust with the rest of the team.

Juana
Online
The coach is replying

More people experience this than they realize.

What we've seen

The tension between institutional justice and individual mercy forces leaders to choose between competing moral obligations.

Ideas that help explain it
Worth thinking about

“Where Are You with Leadership and moral responsibility?”

If this sounds familiar, the Library can help you find the bigger picture.