My business partner wants us to automate a process that would eliminate 30 jobs but make our product accessible to thousands more people who can't afford it now. I keep thinking about those specific families losing income versus the abstract benefit to future customers we don't know.
More people experience this than they realize.
The immediacy of visible harm often conflicts with the mathematics of distributed benefit.
“Where Are You with Utilitarian justice — greatest good?”
If this sounds familiar, the Library can help you find the bigger picture.