LibraryScenariosWhen nonprofit boards and the communities they serve operate from different realities
Scenario

When nonprofit boards and the communities they serve operate from different realities

Our nonprofit board keeps making decisions that the community we serve disagrees with, and those of us who are actually from this community feel like we're translating between two different worlds that don't trust each other. The board thinks the community doesn't understand strategy and the community thinks the board doesn't understand their lived reality.

Juana
Online
The coach is replying

More people experience this than they realize.

What we've seen

A fundamental disconnect exists between those who hold institutional power and those who hold lived experience, with each group believing the other lacks crucial understanding.

Ideas that help explain it
Worth thinking about

“Where Are You with Fairness — what every civilization concluded?”

If this sounds familiar, the Library can help you find the bigger picture.