LibraryScenariosHow teams handle disruptive but valuable members
Scenario

How teams handle disruptive but valuable members

Our project team has one member who always pushes back on everything and derails meetings, but they also sometimes raise legitimate concerns that the rest of us want to ignore. We've started having conversations without them, which feels wrong, but including them makes everything harder.

Juana
Online
The coach is replying

More people experience this than they realize.

What we've seen

When someone's difficult behavior obscures their legitimate contributions, groups face the tension between efficiency and inclusion.

Ideas that help explain it
Worth thinking about

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If this sounds familiar, the Library can help you find the bigger picture.