LibraryScenariosWhen teams have different cultural approaches to direct communication
Scenario

When teams have different cultural approaches to direct communication

Our project team includes people who are comfortable challenging ideas directly and others who see that as personally aggressive, and we keep having these meetings where some people shut down while others get frustrated that we're 'not being honest.' We're supposed to be collaborative but we haven't figured out how to handle the fact that we have different cultural approaches to conflict.

Juana
Online
The coach is replying

More people experience this than they realize.

What we've seen

Cultural differences in communication styles are being interpreted as personal failings rather than differences that need to be navigated intentionally.

Worth thinking about

“Where Are You with The social self and the private self?”

If this sounds familiar, the Library can help you find the bigger picture.