LibraryScenariosWhen your team struggles to rebuild trust after a leader's cover-up endangered others
Scenario

When your team struggles to rebuild trust after a leader's cover-up endangered others

Our team lead covered up a data breach that affected user privacy because she was afraid of getting fired, and when it came out months later she was demoted but kept on the team, and now we're all supposed to work together but nobody trusts her judgment on security decisions anymore.

Juana
Online
The coach is replying

More people experience this than they realize.

What we've seen

The group is learning that institutional forgiveness doesn't automatically restore the practical trust needed for collaboration.

Ideas that help explain it
Worth thinking about

“Where Are You with Justice and forgiveness — the tension?”

If this sounds familiar, the Library can help you find the bigger picture.