LibraryScenariosWhen volunteer teams discover breaches of confidentiality in sensitive organizations
Scenario

When volunteer teams discover breaches of confidentiality in sensitive organizations

Our volunteer team at the crisis hotline found out that one of our supervisors has been sharing confidential caller information with her husband who works in law enforcement, and we're divided about whether to report it through our organization's channels or directly to external authorities. Some people want to protect the organization's reputation and others think the internal process will just cover it up.

Juana
Online
The coach is replying

More people experience this than they realize.

What we've seen

People who volunteered to help vulnerable populations must choose between protecting the institution and protecting the people it serves.

Worth thinking about

“Where Are You with Whistleblowing and moral courage?”

If this sounds familiar, the Library can help you find the bigger picture.