LibraryScenariosWhen your mistake causes real harm to others
Scenario

When your mistake causes real harm to others

I accidentally sent a work email criticizing my colleague to the whole team instead of just my friend and now everyone wants me fired but it was an honest mistake.

Juana
Online
The coach is replying

More people experience this than they realize.

What we've seen

The collision between intent and impact forces a reckoning with how responsibility exists independent of intention.

Ideas that help explain it
Worth thinking about

“Where Are You with Punitive vs. restorative approaches to harm?”

If this sounds familiar, the Library can help you find the bigger picture.